Competition is where one side wins and one side loses. It has a short-term outcome and works best in emergency and crisis situations.
Have a negative impact on future relationships with opponents.
Avoiding the situation could be beneficial in the long run because sometimes the situation works out on its own. It also serves as a “cool down” period. It doesn’t solve the situation it will just prolong it. May have a negative impact on the relationship between the involved parties.
Great opportunity to bring the conflict elements to the table for discussion to find an acceptable solution.
Reduces equal share amongst the team/group. Some will do more than others.
Opportunity for multiple people to come together and brainstorm situations to reach a solution everyone agrees to. Win-win outcome.
Commitment of all involved to reach an acceptable solution. May not work if time is of the essence.
A great way to keep the peace amongst the concerned parties. Risk to be abused and may take advantage of your efforts to be accommodating. May affect the confidence of a person to handle aggressive situations. May be seen as taking the easy way out.
2.Which of the available conflict management strategies is most appropriate for the current situation with David and James? Provide your rationale, including what factors you considered in making your selection. Your response should be at least 100 words.
I believe the collaborating conflict management strategy is the most appropriate for the current situation with David and James. Collaborating allows the parties to bring to the table their concerns so the air can be cleared amongst the parties involved. Collaborating is all about no right or wrong and finding an acceptable solution to the concerns of David and James. It seems that the situation is like a, “he said, she said” kind of a thing and not necessarily a conflict or dispute. Collaborating assists with a, “win-win” outcome.
3. If the selected strategy is not successful, what is your alternate strategy? Provide your rationale for this selection. Your response should be at least 100 words.
Compromising would be the next selected conflict management strategy that is most appropriate. Compromising allows the involved parties to bring up their conflicts or disputes with the team and has a discussion about how they can come up with the solution to the problems. Compromising to reach a solution that is mutual by all the parties involved also maintains the working relationship amongst all the parties involved. If the parties don’t compromise you will reach a dead-lock situation that would lead to a waste of company time and no solution.
4.What potential road blocks might be encountered in resolving the conflict? How would you address these? Your response should be at least 100 words.
Some of the potential road blocks would be negativity in the workplace, negative and poor work performance from its team members, incomplete goals, and work relationships could be affected too. Resolving conflict is difficult and each road block you encounter has to be dealt with affection so it won’t get any worse than it already is. Addressing the situation head on is your best bet because handling the situation when it first occurred would prevent the situation from getting any worse and eliminate any misunderstandings that may arise.