A manger has a very important role in a company. A perfect manager is a boon for any company and a good manager needs to have a strong knowledge about the functioning of a company. In one’s company, there are appear of some managers which are inspired, some are motivated, and others are failing miserably to engage with their employees. When the employees are choosing to leave from their position, it is often because of their manager or the relationship between other employees in their working environment. So, if one’s are decided to become effective as a manager then he or she need to have the ability to lead other people, the ability to communicate the goals and objectives as well as the mission of the company to the employees that they supervise. It’s clearly to say that there’s no magic formula to effective management skills. It’s because it was a continual learning process and someone will never reach a point when they can say they have learnt all the skills they need to learn. So, what does it means by an effective manager and what are the skills needed to be an effective manager?
Effective managers are people who possess great skills. In today’s work environment, managing a team requires more skills than just telling others what to do and how to do it. By this, an effective manager is takes responsibility for ensuring that each individual within his department succeeds so that the team or business unit achieves results. This is because they understand the goals and objectives of the company. So they fully understand their responsibilities, duties and expectations of their company. Besides that, they are knowledgeable. An effective manager will possess the knowledge to answer any questions or concerns from those who report to them. Towards it, successful managers required both talents and skills. Managerial skills can be developed through training, mentoring and experience. Oppositely if a manager is void of natural talents, then the odds that he will be successful diminish significantly. In order to achieve the level of effective manager, there are some skills that required being an effective manager in one’s company.
Proceeding with the managerial skills, we should know that there was one interpersonal skill that every effective manager should have which is involved skill of communication and listening. It is about how to interact well with others. As a manager, they need to be an effective communicator which it has a special power to create interest, stimulate action, achieve agreement, and foster enthusiasm among the employees. Not only have those, communication also appeared as the essential method that managers use to direct their employee’s behavior. As we know, communication is at the heart of our everyday lives. From the moment we wake in the morning to the moment we drift off to sleep, we are constantly in the process of communication. So, it was the same too even as one’s effective manager. They have to communicate with each of their employees and communicate “sideways” with their co-workers and customers.
Besides that, they are responsibility to build an open and trusting climate for communication, as well as demonstrating good communication techniques to their employees. That’s means manager is 100% responsible for communicating effectively with their employees and the employee is also 100% responsible for taking advantage of the “climate for communication” to express what is important and relevant. For example, it is expected that a manager will ask “are there any questions?” after giving an employee a task, but it is also expected that an employee will say, “I have a question” without waiting the asking from the manager. The ability of manager to work with and motivate their employees, earn their respect, influence their actions and productivity are all important parts of the job. So, effective managers must have good people skills, not only with their employees, but also with peer managers and superiors, other employees and customers.
In order to relate the skills required by an effective manager, listening skills also play an important role in field of managerial skills which is one part of communication skills. Although it is under the communication skills, but I want to single it out because it’s so important. Some managers get so impressed with themselves that they spend much more of their time telling people things than they spend listening. But no matter how high they go in the management hierarchy, they need to be able to listen. It’s the only way they’re really going to find out what’s going on in their organization, and it’s the only way that they’ll ever learn to be a better manager. There is a need to listen to their employees because their employees might have helpful ideas that can be work or function in the organization. Furthermore, the employees also might know causes of problems that happened in the workplace and they might be able to warn the manager about the potential problem that can happened in the workplace which haven’t been recognized by the manager. By listening to the employees, the manager can know and more clear how the employees feel about things that around them can be a tip of future problems.
This will able the manager to understand why they feel that way and what the manager can do to make them feel differently. That’s mean communication skill is not just about speaking but listening as well. A good listening should avoid ambiguity. By this, if there is a chance that a message might be misunderstood then it should be clarified as well. So, it’s simple which everyone can do it. It’s just like others listen to what we are saying about and we also have to listen to what others talking about. Apart from that, managers get a lot of brown-nosing employees besides them, and this kind of employees are tend to sugar-coat the news and tell their managers what their manager want to hear. The only way of the manager to get the truth is when they are insisting on it. So, they must listen to what are the employees telling them and asking them questions to probe for the truth. Besides, the manager also needs to develop information sources from the outside of the chain of command and regularly listen to those sources as well. This is to ensure that the manager would know the truth even if it’s not good news.
Another one important skill that required being an effective manager was conceptual skill. Conceptual skills are skills that take advantage of the ability of a manager to form concepts. Such skill was including thinking creatively, formulating abstractions, analyzing complex situations, and solving problems. In the business world, these skills are considered as essential requirement for executives in top-level management positions. The managers who have the strong conceptual skills are often identified as effective managers. This generally is due to their abilities to understand the organization as a whole and develop their creative strategies in their work. In addition, the manager needs to use this skill to knowing how to formulate the ideas and examine how was the ideas are interrelated. They effectively see the individual elements in relationship to the whole. Through these, they would be able to have a visionary sight for the benefits of the company.
They should plan and formulating abstraction of the future steps for the growth of the company. However, sometimes problems will occur inevitably. Their ability to solve them is using their critical thinking to shield the ongoing success of their organization. So, manager with these strong skills typically have excellent cognitive abilities to think creatively and solve the problems even the complex issues. For example, a manager in the oil-palm plantation industry needs to know the technical aspects of oil-palm fruit production, but that manager also needs to know how to successfully market the oil-palm fruit and how to compete against other oil-palm manufacturers. In a sense, that manager needs to be able to conceptualize the totality of the oil-palm plantation industry. It is because of the complexity in the modern business that cause many management programs stress the ability onto the top executive such as manager to collect the information, do reflection on the information, and then use critical analysis in their leadership.
The last skill that allowed one’s eligible with the level of effective manager is technical skills. Technical skills involve knowing about things in the workplace. Manager who is with the technical skills know the process. For example, if three steps are required in a cropping of the oil-palm fruit management process, manager who is with technical skills would know how to implement each of these three steps. Even in a crisis situation, an effective manager with good technical skills should be able to perform well. He or she should be mentally tough to handle any kind of situations. Effective managers often obtain these technical skills either through job training or technical colleges which could make them more knowledgeable and expert with their work. Being an expert on something could lend one’s manager credibility to their employees and encourage his employees to seek him out to serve as an invaluable reference. Apart from that, an effective manager must be able to make good decisions in a fair-minded way.
They must carefully weigh the available information and not hesitate when making a decision, but at the same time they must not make decisions too rashly. Some decisions will in hindsight turn out to be mistakes, but one of the best decisions a manager can make is to acknowledge and not hide a mistake. Besides that, as the management function evolves, most managers understand more about their external and competitive pressures that might evolve. Likewise, they must stay on top of change and technology and be aware of the latest thing that might change in their work, the inputs, the processes and the outputs of their organization. So, effective managers must understand the market position and customer acceptance of the product their organization produces or supports, and the financial strength and the success of the work.
In conclusion, there is not a simple task to be an effective manager. To be effective, one’s manager needs to be good at interpersonal skills which involved communication and listening skills, conceptual skills which one’s manager must able to think creatively and critically, and technical skills which one’s manager must have enough knowledge to grasp with his or her job. Typically, no one enjoys working for a manager who is rude or inconsiderate. A manager without interpersonal skills can reduce both morale and productivity of the company. On the contrary, managers with effective human skills often have employees with a positive attitude and a strong desire to increase company productivity. In a business environment, it typically is important for an effective manager to work effectively with peers, subordinates, and supervisors. Furthermore, it won’t do any good if one’s manager just doles out jobs without doing anything by him. One’s manager must also have to take up responsibility and their action always is speaks louder than words.
If the employee feels that manager are not doing anything himself and are only speaking of doing something, then, that manager are going to lose the respect from his employees. In the contrary, that manager should always represent his own organization to speak in front of others employee even in the meeting session in order to inspire confidence of his subordinate and in turn of helping him to be an effective manager. Besides, one’s effective manager must not pretend to know about something when he or she doesn’t. Its only will cause that manager being alienated by his or her subordinates and co-workers because of that manager attitude. Finally, managers are the people who make things happen and they can spur people to action. They really need to know how to inspire and effectively lead people. That’s how great work gets done. So, these three key skills are really required in order to be an effective manager.