Your Company is a superior provider of emergency communications and technical consulting to the Federal, State, and County Governments as well as the private industry.
Your Company sets specific goals for success in this business. * Provide the best service to its customers in the most efficient and cost effective way possible. * Mitigate possible future problems to maintain emergency satellite, telecommunication, and radio services to 98% or better. * Quickly identify problem areas and implement effective solutions to meet customer goals. * Consistently provide the best customer service and technical assistance 24 hours a day, 365 days a year in any clime and place.
PURPOSE OF REQUEST FOR PROPOSAL
The purpose of this Request for Proposal is find a vendor, with the necessary qualifications that our company desires, to train all personnel within the company to satisfy the administrative requirements set forth by the Chief Executive Officer of the company. PROJECT GOAL
Your Company requires each technician and administrative professional to be proficient in the latest version of Microsoft Office. The goal of this Request for Proposal is to train all 75 employees in the proficient use and application of the Microsoft Office 2010 software within a five week period starting August 1, 2011. To keep with the time hack and ongoing business, training will start at 0800 and end at 1200 from Monday through Thursday every week for five weeks. Instruction will be needed for the following programs within the Microsoft Office 2010 suite: MS Word, MS Excel, MS PowerPoint, MS Access, and MS Outlook. This is the proposed training schedule: Week| Program| Date| Time| Location|
1| MS Word| 8/1 to 8/4| Mon – Thurs, 0800 – 1200| Building 5 Meeting Room| 2| MS Excel| 8/8 to 8/11| Mon – Thurs, 0800 – 1200| Building 5 Meeting Room| 3| MS PowerPoint| 8/15 to 8/18| Mon – Thurs, 0800 – 1200| Building 5 Meeting Room| 4| MS Access| 8/22 to 8/25| Mon – Thurs, 0800 – 1200| Building 5 Meeting Room| 5| MS Outlook| 8/29 to 9/1| Mon – Thurs, 0800 – 1200| Building 5 Meeting Room|
The maximum budget ceiling is set firm at $2,500 per employee for a total of $187,500. Training must provide employees with working knowledge to practically use each of the software programs requested. Training manuals, reference materials, and training aids must also be included. Vendor must also provide Microsoft certified training materials to each employee for the duration of the class. End of course evaluation must also be administered to ensure training effectiveness of each employee for each course attended. Testing results must be logged and a tabulation of results will be provided to the Contracting Officer as well as the Human Resources Department along with original copies of the test given. The trainer will also issue certificates of completion to each employee completing training at the end of each training evolution. If any employee does not pass any course evaluation, the vendor agrees to retrain personnel to satisfy training requirements to pass a retest. The company has already secured 75 computers pre-loaded with Microsoft Office 2010 software, which will be issued to each employee for the duration of the course.
1. Company Background
a. Company history
b. Instructor certifications and experience
c. Awards received
d. Financial Statements
e. BBB Rating (if any)
2. Industry Experience
f. What courses did your company provide in the past.
g. 3 references from companies who received training.
REQUIREMENTS FOR FORMATTING AND SUBMITTING PROPOSALS
Any proposal will need to provide answer to all questions and respond in detail to the RFP. Please include any necessary attachments to complete the proposal. Pricing in the proposal should be itemized for each course. Identify any payment methods, requirements, and any other billing or invoicing information and submit as an attachment. At the posting of this RFP, each company will have up to June 1, 2011 to respond. Any proposal received by Your Company after June 1, 2011 will not be accepted. Exceptions will be given on a case-by-case basis. Companies are highly encouraged to submit any and all proposals early. CONFIDENTIALITY NOTICE
Your Company strives to keep any and all proposals and information, for customers and vendors alike, confidential to any person or entity outside of personnel actively working on the project within Your Company. Any company shall be given a fair chance to submit a proposal for this project. Your Company takes great pride in its high standards for security procedures and protocol.