Eno: When does the company started? Who is the founder/ owner of this company? Ms. Distajo: Our company just started last January 1st week of 2012 as branch located at Brgy. San Jan Taytay, Rizal. The founder and owner is Mrs. Arsenia A. Distajo. Eno: How many doctors and nurses are employed in this company? Ms. Distajo: We have four specialty doctors on call,and we have 3 nurses and 2 paramedical staff. Angana: In your own estimation, how many patients visit the clinic in a week? Ms. Distajo: We have more or less 90 patients per week.
Angana: What are the process done by the patients by the time they entered the clinic? Ms. Distajo: By the time they entered the clinic, the patients is asked initially what is the purpose and what test they wanted to be done. Yasay: What is the complete information you asked from the patients? Ms. Distajo: The patient had to feel up the forms given to them by the information where the names, address and test are stated. Yasay: How do you record the information you have got from the patients? Ms. Distajo: We have the patients entry logbook as the main record of patients name and tests. Gocila: Do you have a safe storage of patient records?
Ms. Distajo: Yes, we file and record the results in the logbook daily. Gocila: Who are the personnel that have the authority to access the files and records of your patients? Ms. Distajo: Only the staff of the Company have the access or authorized to open files. Nipit: How fo you retrieve the records from your regular patients? Ms. Distajo: We retrievethe records by manually scanning the files or records on the logbook. Nipit: What kind of system you are currently using? How does it work? Ms. Distajo: We have desktop type of our computer for encoding of laboratory results but we manually store all the patients information. Tunay: What are the advantages or benefits you got from your present system? Ms. Distajo: The advantages are easy to use, easy to edit,lesser time and effort and last is presentable. Tunay: What are the problems you encounter during the implementation of the said system? Ms. Distajo: We don’t have back up records in case that our main records which is the logbook was misplaced or lost. Aside from we comsume time in manually scanning the patients records Wherever there was a changes, it makes the logbook messy.
Matematico: How do you solve such problems?
Ms. Distajo: We sent it to the repair shop.
Matematico: If you were given a chance, would you like to change the current system you are using?
Ms. Distajo: Yes,
Eno: What kind of system you dream to be use in your company?
Ms. Distajo: we want the latest model of computer software.
Gocila: In what way do you think this kind of system will help your company and the patients as well?
Ms. Distajo: Lesser time, lesser effort and no pile of paper in the storage room.
Angana: What do you expect from our group?
Ms. Distajo: Your group are expected to give us a more high technology system.