Duty of Care Essay Sample

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The duty of care is a general legal duty on all individuals and organisations, to avoid carelessly causing injury to persons. It requires everything to be done to protect health and safety of others at the workplace. Health and social care organisations have what is called a duty of care towards the people they look after, this means that they must do everything they can to keep the people in their care safe from harm. It is not only the care establishment that needs to prioritise the safety, welfare and interests of the people using its services, but also that care workers of the establishment. My employer also has a duty of care for staff members, to ensure that working conditions are safe, and suitable to deliver the service. Q. Describe how Duty of Care affects own work role?

The duty of care I have in my job role is to keep my service users and myself safe, keep up to date on training, always wash hands before and after attending to a service user and wear protective PPE supplied by my workplace to prevent cross-infection. Q. Describe dilemmas that may arise between the duty of care an individual’s rights * The individual may want privacy in the bathroom but it is not safe for them to be left alone * The individual is diabetic and wants to eat cake and sweets * The individual wants to live independently but does not have the necessary abilities for this to happen * Rights include choice and independence and privacy

Q. Explain where to get additional advice about how to resolve such dilemmas You could get additional support and advice from:
* Colleagues
* Seniors
* Manager
* Social worker or other professionals
* Policies and procedures

Q. Describe how to respond to complaints
If you were to respond to a complaint you would follow this procedure:
* Listen to the complaint
* Give the compliant time and respect
* Record the information
* Report to a manager
* Access the complaint policy
* Ensuring the compliant has access to the complaints policy * Ensuring the compliant knows what will happen next

Q. Identify the main points of agreed procedures for handling complaints * The complaints policy is a recorded and documented procedure that is available * The compliant is listened to and respected

* The complaints policy is time based and the complaint is dealt with in a documented time frame * Complaints are normally dealt with by nominated members of staff unless it is a complaint against the manager * The procedure is clear

* There may be both formal and informal options

Q. Describe what Acquired Brian Injury is Acquired Brain Injury is brain damage caused by events after birth. ANI can result in cognitive, physical, emotional or behavioural impairments that lead to permanent or temporary changes in functioning. People with a brain injury may have difficulty controlling, coordinating and communicating their thoughts and actions but generally retain their intellectual abilities. It is common for people with a brain injury to get tired more quickly, have difficulty with short-term memory and find it more difficult to concentrate and to remember information. There are five areas in which people with ABI may experience long-term changes; * Medical difficulties

* Changes in physical and sensory abilities
* Changes in the ability to think and learn (cognition)
* Changes in personality and behaviour (psychological)
* Communication difficulties

Q. Identify possible causes of Acquired Brain Injury
Brain damage can be cause by an accident or trauma, by a stroke, a brain
infection, by alcohol or by other drugs or by diseases of the brain like Parkinson’s disease. The leading cause of brain injury is stroke – where the supply of blood to the brain is stopped by a clot or bleeding. The largest cause of ABI is an accident or trauma – known as Traumatic Brain Injury; is a result of force applied to the head.

(Physical problems
The brain instigates all purposeful movement in the body and is responsible for co-ordinating movements. Physical manifestations of brain injury include:
* Muscle weakness
* Spasticity
* Restricted range of movement
These can affect a person’s independence and lead to problems carrying out functional activities such as walking, feeding, eating and dressing. The lack of control can also extend to the muscles in a person’s face and throat, which can affect speech and swallowing. Cognitive problems

Cognition includes:
* Memory
* Concentration
* Problem solving
* Self monitoring
F ollowing a brain injury suffers often struggle with these areas reducing their ability to cope with life. Behavioural problems
A person’s behaviour can become dramatically different following an ABI or an acute brain injury, which can be one of the most difficult aspects for family and friends to cope with during the recovery process. Impulses are often acted upon by sufferers and they will fail to understand the consequences of their behaviour. They may also become irritable, aggressive or even very placid. Mood swings are very common and people can find it difficult to express their emotions. )

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