Health Care Communication Method Essay Sample

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A recent development concern for this facility is the reason to locate safe clean housing for a number of individuals who are facing displacement because of recent the purchase of the facility by a national corporation. As administrator, one must adhere to state and federal regulations but must seek quality housing for these few individuals. The purchaser will implement new policies that will displace some of the residents. Some individuals do not have relatives in close proximity and do not possess the ability to communicate releasing of medical records; as administrator one must locate replacement for those individuals and the also devise a plan that adheres to HIPPA regulations while insuring the patient’s right to privacy. Moving forward to establish communication with relatives and apprise the family of the situation.

Contacting Relatives
Responsibility for developing an applicable plan for relocation of the individuals who face displacement will consist of locating relatives who reside some distance from the present location. The person responsible will send emails to contact relatives in order to establish communication and to devise a plan that accommodates the patient and family. Step two will consist of acquiring knowledge to see if these relatives possess power-of-attorney, if so the step will be to fax medical release forms for signatures. If there is not a power-of-attorney, one of the patient’s relatives must sign, complete a medical forms release, and locate a notary public stamp for the documents. Upon completion, one will ask that the documents be sent back to facility immediatly. Then finially possesses legal releases for the patient’s medical records to another quality facility. Advantages of Social Media

Social media in this scenario plays a significant role. In days past, locating a new facility with proper accommodations for patient may have taken weeks and sometimes months. Today, life expectancies exceed that of two decades ago and this leads to many facilities staying at capacity; one can find this information through social media. Social media opens up a world of information that one may use to locate and communicate with individuals around the globe as one can see. Tools such as social media provide the ability to establish lines communication, locate a facility that not only was suitable for the patient but also for the family members who reside great distances away. Through the use of the Internet, one was able to meet federal and state requirements concerning HIPPA regulations (release of records), locate a facility that met patient needs, pinpoint an ambulance service, schedule the transfer, and contact the patients family. Disadvantages of Social Media

Social media’s of the past, such as newspapers, magazines, telephones books, television, were slow, time consuming, and were costly because one had to visit physically locations to acquire the knowledge one needs for arriving at a conclusion regarding if the location of a facility that was up to codes and within regulations. A personal visit to the better bureaus was in order to establish the facilities reputation concerning the treatment of patients. One cannot obtain or send forms other than through the mail in the days of old. The telephone was the primary source of communication both personally and in business. Another significant disadvantage is the lack of face-to-face interaction; one cannot access the credibility of the individual to whom one is speaking and does not have the ability to analyze nonverbal communication. Social Media to Locate Facility

The recent developments in technology make much easier and faster to locate facilities that may accommodate the individuals of displacement. Social media permits one to locate and view facilities through virtual tours. Tours such as these permit one to note the cleanliness as well as the amenities. One can research new facilities via the Internet to see if the facility in question has any complaints regarding the facility and the treatment of patients. Some of these individuals have special needs and not every facility can accommodate patients with specific needs therefore, one may attain information concerning the facilities ability to meet the needs. Choosing a Facility

After careful research, one may choose the facility that best fits the needs of the patient as well as the financial aspects. As administrator, one has a personal relationship with the patients and on a personal note, one wishes to reassure the patient that relocation is in the best interest of the individual and one believes one will be happy in the new facility. Elderly or extremely ill patients often do not respond to change well, so one must make every attempt to make the patient as comfortable as possible. Next one will also use social media to locate and make an appointment for the ambulance service to move the patient to their new accommodations and locate a company to move the patient belongs. Patient’s belongings are carefully put together, medications are carefully marked, medical records are sent to new facility, and then there are the goodbyes. Finally, the patient is in route to the new facility. HIPPA

Privacy Rule standards address the use and disclosure of individuals’ health information—called “protected health information” by organizations subject to the Privacy Rule called “covered entities,” as well as standards for individuals’ privacy rights to understand and control how their health information is used. Within HHS, the Office for Civil Rights (“OCR”) has accountability for applying and administering the Privacy Rule with detail to voluntary compliance actions and civil currency consequences. The primary objective of the Privacy Rule is to pledge that individuals’ health information is safe while permitting the stream of health data needed to deliver and endorse high quality health care and to shelter the public’s health and well-being.

The rule strikes a sense of balance that allows significant uses of information, therefore shielding the privacy of individuals who pursue care and healing (HIPPA). Through the use of social media one was able to quickly investigate facilities that met the needs of the patient in the scenario, make suitable arrangements for patients, establish contact with family members, forward appropriate documents for signatures, arrange transportation of patient, and one was able to acquire the information through the few key strokes. Yesterday’s social medias were slow, time consuming, and intrusive. Social media of today permits one to send and receive information in seconds and not days, weeks, or months. Arrangements were made to insure the patient’s well-being and safety; this is an administrator’s responsibility.


Du Pré, A. (2005). Communicating about health: Current issues and perspectives (2 ND Ed.).Boston, MA: McGraw Hill. Hicks, N.J. & Nicols, C.M. (2012). Health industry communication: New media, new methods,new message. Burlington, MA: Jones & Bartlett Learning Cheesebro, T., O’Conner, L., & Rios, F. (2010). Communicating in the workplace. Upper SaddleRiver, NJ: Prentice Hall. Retrieved from http: www. HIPPA Gov.

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