I have been assigned a task to help international dreams travel agency to make their things easier, for example to make a database for them so it will be easier for them to sort things outs and easier to make a booking whereas if they had a filling cabinet lots of time would be lost in finding the person’s flight, furthermore if they had a database they will have more customers because they will be able to work more efficiently using a database and if they had a filling cabinet they will take too long in looking and they might upset the customers and lose their custom. Also the company is just started and it already has about 500 customers and if the company still uses filing cabinet then as the company becomes developed and established properly the company will lose out customers because looking for the customers document and using too much time of the customers time and if the company has a database then the company will be more efficient and then more customers will become interested and also the employees will find it easier to work because they will have to do more less man work and they could also serve more customer at the same time.
I will create template letter for international dreams because the problem is that it takes a long time to keep writing new letters. The solution I had to this problem was that to make templates letters so that they don’t lose any time and they can post it to the customers house so that it saves their time and also doesn’t waste the staff time in writing the letters by hand.
What I have decided to do is make a database for Type a flight so that there is a lot of time being saved. The way it will work is that instead of filling cabinet they will have a database so that when a customer rings in, it will be much easier to book him/her their flight. Hence the company will get more customers and they will become more popular. Also the employees will like it because they will have less man work and they can do their job more easily.
The database I have looked at is called type of flight. It has things like if you already signed up or if not then you can register but only staff can use this database. Also it has things such as if you are recommended by a friend and if you want to recommend a friend.
Database: Type a flight
The switchboard which I looked at is called “Type a flight” and the logo is situated in the middle of the page. It has various buttons such as Enter ID, Search ID, Gender, D.O.B, Name etc. This makes the database faster and sufficient. When you press any button there should be a query box will appear so it will be easier to get to the detail. Also in this there are Forms and Queries. Forms are based on Queries and the Queries are based on the database.
These are my five task that I have been appointed to do.
* Getting information about the travel agency
* Design a logo and a slogan for the travel agency
* Create a database + Queries + Forms and final Switchboard
* Create a letterhead and design letter templates
* Writing reports at the end (User Guides)
1. Getting information about the travel agency
I can get information from the travel agency by looking for their brochures but I will not because it will waste too much time by looking for their brochures. I can also get the information from the internet by going in their website but I will not do this because this will also waste time and if I do get the information this might not be reliable source. I will get information from the actual agency by going to their shop and I will do this because it will be sufficient and I could ask those questions as well and the information I will get will be reliable.
2. Create a database + Queries and Forms
I can create a database by Microsoft access but I will not because it is not made for that. I will create a database by Microsoft excel because it easy to make databases and it is sufficient.
3. Design a logo and a slogan for the travel agency
I can design a logo for the travel agency by various ways, I design the logo by hand but I will not because It will be drawn inaccurate and it might just waste too much time. I will design the logo for the travel agency by using the application paint.
4. Create a letterhead and design letter templates
I can create a letterhead by hand but I will not because it doesn’t look professional and it also time consuming. I can create a letterhead by notepad but I will not because it
I cannot do some things, which are vital for me. I will use Microsoft word because this is the most sufficient application for me.
5. Writing reports at the end (User Guides)
I can write a report at the end with my hand but I will not because I can make mistake also it will be more time consuming. I can create my report at the by using a application called notepad but I will not because it also doesn’t have things which are I need. I will write my report on the application Microsoft word because it has everything I need to write my report.
1. Does your agency know how to use a computer?
2. Does your company know how to create a letterhead?
3. How do you think your company will cope with the new system?
4. Is your company trained properly?
5. How do you feel with the new system?
6. Do you think there is a better way to improve the system?
7. What are your opinions?
8. Does your company know how to create a template letter?
9. Do you think your company prefers the old system or the new system?
10. Why do you think this?
Create a database + Queries + Forms and final Switchboard
I can create this by using the application Microsoft Excel but I will not because it is not suitable for making switchboards and also it is not professional. I will create the database on Microsoft access because it is suitable for making switchboard.
Create a letterhead and design letter templates
I can create this by doing on hand because it doesn’t look professional. I will create a letterhead on Microsoft Word because it will look professional and it will be much easier.
Writing reports at the end (User Guides)
I will create a user guide for people who do not know how to use a computer properly and in that user guide I will put pictures so the people who are reading it will find it easy.
Input, Output, Process and Storage
After I have research now I know what hard wares are what I can put them into different groups.
Create Queries- This is process
Text-This is output
Pictures-This is output
Create Database- This is process
Create Template Letters- This is process
Switchboard- This is output
Hard Drive-This is storage
Ease of use
The final product that I will make is going to be easy because I have explained how I am going to get my information also the manual is going to easy to read and finally the manual will have a user guide with pictures so the person will have ease to read and understand and the user should have no difficulties to use the user guide. Also the final product that I will make will be easy for the company because it will have everything step by step also if the company employees do not still know how to use It then there will be pictures so the company will know how to use it.