MC Donald Corporation was Born in 1940s. It was the first fast food industry in the world market. And who started a chain system in the world market. It serves some of the world favorite and famous food like French fries, Big Quarter Pounder, Chicken Nuggets and sausage McMuffin with egg as a breakfast. MC Donald is the leading global food service retailer with more than 33000 local restaurants served by more than 1.7 million employees p in 122 different countries. MC Donald’s serves more than 49 Million customers around the world each and every day. More than 80% of MC Donald’s restaurant worldwide ran by independent local distributor and local public. MC Donald corporation is grew from beginners and Every year they produce new product or scheme for attract a customer. By latest news McDonald’s introduce a new product as fruit maple oatmeal in its menu in 2011. MC Donald is using a Operation Management system for be in a International market. McDonald process
McDonald’s manufacturing process is completely transparent to the customer and in the market. Even A customer can see the process of the fast food and they can judge to hygienic standards at MC Donald’s by allowing them to enter where the process took place. A customer has allow to check the ingredients used in food.
Material-Other procedures where the material use which can called a preparation. We have to prepare for all kind of material for making fast food. And Raw material are arranged according to the requirement.
The output has a required to the product and service by the customer. By output MC Donald give a Good service to customer and satisfaction. They also believe to provide a quality product to a customer. Quality Management
MC Donald maintaining the quality of the goods and services so It can meet the minimum requirements laid by the corporation. For manage and maintain the quality of the product and services they must adobe a quality checks procedure. Quality in McDonald is very important. And its depend on two main reasons. One reason that, it’s a legal requirements of the quality of fast food served. And Secondly ,to Maintain the good reputation about McDonald’s Corporation earned over the years. Its very difficult to maintain an quality of food and therefore McDonald carry on a number of practices to Double check that quality food is served. Some of these practices are the visited by the food inspector from the Food and Hygienic, supervisor checks etc. performance objectives
Organizational structure of McDonald’s, affects its performance and helps it to meet its objectives. The organizational structure of McDonald’s has a big impact in helping the restaurant to have an effective performance and also boost it to meet its objectives. The production area of McDonald’s by ensuring that there is enough food products, packaging for food in order for the restaurant to operate each day, and to requirement of the customers, and that customers needs are met properly. To do this McDonald’s orders the food that it require from the suppliers in bulk whenever needed; this is essential due to McDonald’s serving the food over a number of customers every day, the restaurant required to be good equipped with food items and packaging for the food so that it can run successfully and not have customers complaining due to the lack of food this According to my study McDonald’s has two main performance objectives. Speed
How much the time to customer has to stay for their product and the services it’s called speed. McDonald’s aim for drive-thru is 90 seconds. But that is just regular documentation for the report not for every time. Here speed is main objective for McDonald’s drive-thru performance, so they have to be accurate on that. If they can’t keep that speed for serve the customer in drive-thru during busy time customer will unhappy with the services. For progress that performance McDonald’s need to modify the policy and the system to serve the customer that will consume the time to chase the customer’s order in-time. For perform excellent process they have to follow the sequencing regulations, like when the customer will come first, than priority for that customer is high than the next customer. According to the sequencing system in McDonald’s they wish First-In-First-Out Sequencing rules. Some time it could be change on order. If they make two different queues for serve the customer fast by customer’s order number. It means two different queues for big and little order that will be supportive to McDonald’s serving speed. Cost
Cost is usually main objective for McDonald’s. For organization complete in price, cost must be a significant objective. If they produce lower price product than it would be cheap for the customer. Most of the organization spends the money first for staff wages, after that machinery, stuff, tools and services. McDonald’s provide low cost product. McDonalds food is very cheaper than other Companies food. Mc Donald’s give an offer to customer’s in a meal deal, Burger, sandwich and more number of people will be attracted by offer and McDonald average cost will decrease. MacDonald in some cost cutting strategy include are also investing in energy-saving to equipment.