Moto Purpose and Ag

1. What was Moto’s purpose and agenda for the first meeting with Crowell?How does he try to implement his agenda? The purpose of the initial meeting of Moto and Crowell was for the two businessmen to meet in person and, in Motos eyes, develop a social relationship since that is very important to do in business transactions in Japan. Moto brought both gifts for Crowell and his business card which detailed his accomplishments with his company. 2. What communication problems were there between Moto and Crowell?” First of all, the initial meeting, Moto was taken aback by Crowells strong handshake. Following that, Moto was almost insulted when he handed Crowell his business card and Crowell did not even glance at it. Finally, with the giving of the gift that Moto had brought for Crowell, he felt ashamed that Crowell did not sincerely appreciate the gift from his home country. These problems help show how there can be several cultural differences between Low context and High Context countries. What was the significance of the dolls? What went wrong?

The significance of the dolls was that it was something that the Japanese are proud of and considered a beautiful handcrafted piece of art. Crowell did not understand the significance of the dolls and made the mistake of assuming they were a child’s toy and thanking for the gift for his daughter. This really hurt Moto and made him feel as if his gift was petty and not thoughtful. Why did Crowell’s remarks about Allmack threaten a loss of face from Moto’s perspective? Crowell was engaging in self-promotion. Such behavior is considered ill-mannered by the Japanese. Moto had done his research on

1. What was Moto’s purpose and agenda for the first meeting with Crowell?How does he try to implement his agenda? The purpose of the initial meeting of Moto and Crowell was for the two businessmen to meet in person and, in Motos eyes, develop a social relationship since that is very important to do in business transactions in Japan. Moto brought both gifts for Crowell and his business card which detailed his accomplishments with his company. 2. What communication problems were there between Moto and Crowell?”

First of all, the initial meeting, Moto was taken aback by Crowells strong handshake. Following that, Moto was almost insulted when he handed Crowell his business card and Crowell did not even glance at it. Finally, with the giving of the gift that Moto had brought for Crowell, he felt ashamed that Crowell did not sincerely appreciate the gift from his home country. These problems help show how there can be several cultural differences between Low context and High Context countries. What was the significance of the dolls? What went wrong?

The significance of the dolls was that it was something that the Japanese are proud of and considered a beautiful handcrafted piece of art. Crowell did not understand the significance of the dolls and made the mistake of assuming they were a child’s toy and thanking for the gift for his daughter. This really hurt Moto and made him feel as if his gift was petty and not thoughtful. Why did Crowell’s remarks about Allmack threaten a loss of face from Moto’s perspective? Crowell was engaging in self-promotion. Such behavior is considered ill-mannered by the Japanese. Moto had done his research on

Q. 1 What was Moto’s purpose and agenda for the first meeting with Crowell? How does he try to implement his agenda? Moto’s purpose for the first meeting with Crowell was to build the good business relationship with president of Allmack. He was trying to build the first impression. With the purpose of building the good relationship in the first meeting, he presented his business card to Crowell as well as gift which he brought all the way from Japan. And Moto arrive at the Allmack office sharp on the time of meeting. He researched about the company efficiently beforehand so that it would be easy to carry on the business meeting effectively.

Q. 2 What communication problems were there between Moto and Crowell? As in the case, Moto thought that Americans were nice because he found that salesgirl helpful and her smile at Moto. But later in the case, there were many confusions regarding culture of both the countries. There were many cultural and communication differences between them. Before going to America for meeting, Moto researched and learned about the culture and history of America but Crowell was not familiar with the culture of Japan.

In Japan, people regard exchanging of business card as an important instrument to learn about their clients but Crowell was unaware of this and he did not make an attempt to look at the card given by Moto and put it in his pocket instead. Moto was hurt and embarrassed when he presented the gift of the Kokeshi dolls to Crowell because Crowell stupidly commented that they look like Russian dolls and his daughter will love them. In Japan, opening gift in front of the person is not acceptable. And the case also shows that Moto was trying to build the sound relationship with Crowell but Crowell was not interested and he was trying to finalize the deal in a hurry.

1. What was Moto’s purpose and agenda for the first meeting with Crowell? How does he try to implement his agenda?

The purpose of the first meeting was simply to develop a social relationship. In many cultures, including Japan, social relations come before business. Moto wanted to establish a good relationship with Crowell and to present a positive first impression. He did this through the use of his business acrd and the presentation of the gift from Japan.

2. What communication problems were there between Moto and Crowell?”

There were a number of communication problems. To begin with, Crowell’s handshake was too aggressive for the Moto, especially coming from a culture in which people bow instead of shake hands. The importance of the business card was also an issue. Crowell did not take time to study the card and to give it the respect that Moto felt it deserved. Crowell created a bit of tension in the communication between the two men by his misunderstanding of Japanese names. Many of the problems concerning communication resulted in the differences between a high-context and low-context culture. Japan is a high-context culture and much communication is in the context of the process. Crowell is from a low-context culture in which the meaning is in the written or verbal message, and little importance is attached to contextual factors.

3.
What was the significance of the dolls? What went wrong?

The gift of dolls was misunderstood. Crowell assumed that they were for a child and thus stated that his daughter would enjoy them. The dolls are not a child’s toy and are very special. Crowell did not understand the significance of the gift. He also should not have opened the gift in front of Moto. This produces a possible loss of face if the receiver does not appreciate the gift as much as the giver expects. Crowell should have thanked Moto and opened the gift later, He should then thank Moto after learning more about Japanese dolls.

3.
Why did Crowell’s remarks about Allmack threaten a loss of face from Moto’s perspective?

Crowell was engaging in self-promotion. Such behavior is considered ill-mannered by the Japanese. Moto had done his research on the company and already knew of its qualities. By explaining the virtures of the company, Crowell made moto appear to have not done his homework on the company and to be unprepared for the meeting.

3.
How did Moto feel about Kubushevsky’s behavior early on? How did their relationship change?

In the beginning, Moto felt that Kubushevsky was a loud, rude, and disloyal individual. His cross-cultural understanding was low and he may have been perceived as someone with low social standing. His abrupt manner and unwillingness to engage Moto on a proper social basis created tension in the relationship. Over time, the two men got to know each other better (especially with the help of alcohol) and their relationship greatly improved. In the end, both men developed greater respect and understanding of each other, especially Moto’s respect and understanding of Kubushevsky and American culture. While Moto had read about America and had a teacher, his “in-field experience” was valuable to his total understanding of American culture.

Moto: Coming to America from Japan

1. What was Moto’s purpose and agenda for the first meeting with Crowell?How does he try to implement his agenda? The purpose of the initial meeting of Moto and Crowell was for the two businessmen to meet in person and, in Motos eyes, develop a social relationship since that is very important to do in business transactions in Japan. Moto brought both gifts for Crowell and his business card which detailed his accomplishments with his company. 2. What communication problems were there between Moto and Crowell?” First of all, the initial meeting, Moto was taken aback by Crowells strong handshake. Following that, Moto was almost insulted when he handed Crowell his business card and Crowell did not even glance at it. Finally, with the giving of the gift that Moto had brought for Crowell, he felt ashamed that Crowell did not sincerely appreciate the gift from his home country. These problems help show how there can be several cultural differences between Low context and High Context countries.

What was the significance of the dolls? What went wrong?

The significance of the dolls was that it was something that the Japanese are proud of and considered a beautiful handcrafted piece of art. Crowell did not understand the significance of the dolls and made the mistake of assuming they were a child’s toy and thanking for the gift for his daughter. This really hurt Moto and made him feel as if his gift was petty and not thoughtful. Why did Crowell’s remarks about Allmack threaten a loss of face from Moto’s perspective?

Crowell was engaging in self-promotion. Such behavior is considered ill-mannered by the Japanese. Moto had done his research on the company and already knew of its qualities. By explaining the virtures of the company, Crowell made moto appear to have not done his homework on the company and to be unprepared for the meeting.

How did Moto feel about Kubushevsky’s behavior early on? How did their relationship change?

In the beginning, Moto felt that Kubushevsky was a loud, rude, and disloyal individual. His cross-cultural understanding was low and he may have been perceived as someone with low social standing. His abrupt manner and unwillingness to engage Moto on a proper social basis created tension in the relationship. Over time, the two men got to know each other better (especially with the help of alcohol) and their relationship greatly improved. In the end, both men developed greater respect and understanding of each other, especially Moto’s respect and understanding of Kubushevsky and American culture. While Moto had read about America and had a teacher, his “in-field experience” was valuable to his total understanding of American culture.