We use cookies to give you the best experience possible. By continuing we’ll assume you’re on board with our cookie policy

Organizational Behaviour Assignment Essay Sample

essay
The whole doc is available only for registered users OPEN DOC

Get Full Essay

Get access to this section to get all help you need with your essay and educational issues.

Get Access

Organizational Behaviour Assignment Essay Sample

Chapter 1 Case Incident: How a UPS Manager Cut Turnover

1. In dollars-and-cents’ terms, why did Katriona Roeder want to reduce turnover?

Katriona Roeder wanted to reduce turnover because she knew her annual savings would increase due to lower hiring costs. She was responsible for $255 million in revenue, yet her part-time employees had a turnover rate of 50% per year. She was well aware that fixing this issue would most definitely lead to more productivity and less costs.

2. What are the implications from this case for motivating part-time employees?

The implications to motivate would be to make the building more user-friendly, more guidance and training for new hires. Katriona was aware that most part-time workers ended up having full-time positions, as well as becoming executives; therefore motivating these workers was a must.

3. What are the implications from this case for managing in future years when there may be a severe labour shortage?

This improved turnover rate will benefit the company in the future if there is a labour shortage because they will have many part-time employees to step-up to possible full time hours, instead of having less full-time employees.

4. Is it unethical to teach supervisors “to demonstrate interest in their employees as individuals” ? Explain.

It’s not unethical because ethics start at the individual level. It’s not unethical for supervisors to demonstrate interest because they need to know the type of people they have working for them, and if these employees will “do the right thing” in certain situations.

5. What facts in this case support the argument that OB should be approached from a contingency perspective?

The main fact in this case that supports a contingency perspective is that Katriona realized that she had five distinct groups working for her, differentiated by ages and stages in their careers. These groups had different needs and interests, therefore “depended upon the situation”.

Chapter 2 Case Incident: A Diamond Personality

1. What factors do you think have contributed to Rodriguez’s success? Was he merely “in the right place at the right time,” or are there characteristics about him that contribute to his success?

Oscar’s success could be a result of his particular personality attributes. He seems to be a bit of a risk-taker which may have helped this company grow. He took a risk of pursuing his idea even though he was told that it would not survive. Oscar also took the risk of hiring new employees. Another factor/trait that may have added to his success would be his proactive personality. He saw an opportunity that no one else had seen, and took the initiative to follow his heart in the venture. Even though it didn’t seem to optimistic at first, he persevered until positive changes happened.

2. How do you believe Rodriguez would score on the Big Five dimensions of personality (extraversion, agreeableness, conscientiousness, emotional stability, openness to experience)? Which ones would he score high on? Which ones might he score low on?

Personally, I think Rodriguez would have scored fairly high in all categories. The reasons for this is because he was very assertive, cooperative with his business associates, persistent in his career plan, calm , and very creative with his business plan. If there was something
that he may have scored low in, it would possibly be in the emotional stability category. I base this on the fact that he may have been suffering feelings of depression and insecurity when people were telling him that his business would not succeed, and thus giving up on his dream for a little while.

3. Do you believe that Rodriguez is high or low on core self-evaluation? On what information did you base your decision?

Rodriguez is definitely high on core self-evaluation. He obviously liked himself, and knew he was capable and effective. This was evident because he knew that he was capable of much more than just working for someone. He knew that his work and attention to detail was effective enough to be his own boss. He felt in control over his environment, that’s why he took something in his jewelry environment that never existed, and created it with great success.

4. What information about Rodriguez suggests that he has a proactive personality?

As I mentioned in number one, Oscar saw an opportunity that no one else had seen, and took the initiative to follow his heart in the venture. Even though it didn’t seem that optimistic at first, he persevered until positive changes happened. He faced constraints and obstacles from jewel dealers and customers, so he made the positive changes that were needed.

Chapter 3 Case Incident: Gourmet Foods Works on Employee Attitudes

1. Explain the logic as to how Nelson’s three-day course could positively influence Gourmet Foods’ profitability.

The course could positively influence the profitability because the employees would be happier and more positive. There would be many “opportunities for customer service”, which would lead to an increase in customer satisfaction and loyalty, which would translate into more profits.

2. Johnston says, “Positive attitude is the single biggest thing that can change a business.” How valid and generalizable do you think this statement is?

I think it is a very valid statement, because someone’s attitude determines everything that they do, and how they do it. Also, if a co-worker has a good or bad attitude, it becomes contagious, and in turn affects your behaviors and outlooks.

3. If you were Johnston, what could you do to evaluate the effectiveness of your $10 million investment in Nelson’s training program?

A test given to employees before and after the training might help gauge the effectiveness of the program. It can determine the different levels of commitment that the employees had and now have.

4. If you were a Gourmet Foods employee, how would you feel about going through Nelson’s course? Explain your position

I would love to go through a course of this nature. For one, it shows how much value you are to the company you work for, and that they care enough about you to spend all that money. Also, this type of training will stay with you for the rest of your life. Not only would it positively help your business life, but you would reap the benefits in your day-to-day personal life as well. I find the idea of improving mental, physical and emotion well-being very attractive.

We can write a custom essay

According to Your Specific Requirements

Order an essay

You May Also Find These Documents Helpful

CIM Assignment Cover Sheet

Part I: Choose a firm facing serious strategic challenges to day (and not discussed in class). Identify and discuss for this firm: 1. What are the three main strategic issues the company is facing? Best Buy is a computer & electronics retail company with a market cap worth of $13. 5 Billion. It was founded in 1966 in the United States and its CEO is...

Portofolio Case

It consist of 4 separate assignments (1 pagers) and appears in the learning units as section A, B, C and D of the Portfolio. They count 20% of the final mark and has a subminimum of 50% to pass. Students must hand in the Portfolio as ONE UNIT or FOLDER. 1) This folder will consist of Portfolio A (Word), Portfolio B (Word), Portfolio C (PowerPoint)...

Selection Structures

ures also let the program to pick out a specific action depending on the input of the user or other procedures. There are many different kinds of selection structures which can be put into operation, those are the IF selection statement, the IF ELSE selection statement as well as switch selection statement. This document will try to describe selection structure as well as its various...

Starting With the Basics

Complete the worksheet, and submit to the facilitator for grading. This assignment will help you become familiar with the resources available on the University of Phoenix student website. You will also be reviewing the parts of the writing process, rules of writing, APA guidelines, plagiarism, and critical thinking. Each question is worth 1 point. To answer questions 1–18, log on to your student website, and...

Foundation of Statistics Assignment

1 - Produce the relevant descriptive graph and table to summarise the MODE variable (labelled Control: Completes by phone/mail/web). The MODE variable summarises the different ways that each institution completed the survey. Write a paragraph explaining the key features of the data observed through the output. The distribution of the surveyance mode which was conducted for a sample of 2000. The mode is displayed in...

Get Access To The Full Essay
icon
300+
Materials Daily
icon
100,000+ Subjects
2000+ Topics
icon
Free Plagiarism
Checker
icon
All Materials
are Cataloged Well

Sorry, but copying text is forbidden on this website. If you need this or any other sample, we can send it to you via email.

By clicking "SEND", you agree to our terms of service and privacy policy. We'll occasionally send you account related and promo emails.

Your Answer Is Very Helpful For Us
Thank You A Lot!

logo

Emma Taylor

online

Hi there!
Would you like to get such a paper?
How about getting a customized one?