a. A situation where a young person has a contact visit. Contact visits are important to the young person and their families so to respect their time and confidential information that may be shared we provide a meeting room where it is away from other young people in the house and only the relevant people are present, and it also gives young people and their families and carers quality time. b.
c. These situations made me feel confident that confidential information would not be shared and only he relevant people would know. Also made me feel good to see the young people having contact with their families. The young person feels happy to be seeing their families and also confident in speaking about any issues as they have as they are in a private place. They also feel respected as they are treated as equals allowing them to voice their opinion. The family also feel happy to be spending time with the young person and also are reassured in confidential information being shared as only the relevant people are present. The family may not accept that everyone is treated as an equal depending on the situation, being equal means that everyone has the same rights. d. A
1. The young person’s safety and well-being are most important. 2. The workers work together with the young person’s family in the care, learning, development and safeguarding of their children as they are primary carers and educators for the young person. Values
1. Young people are aware that people have different beliefs, cultures and ethnic backgrounds. Young people respect these differences. The beliefs are important and celebrated. 2. Young people have the chance to experience new things and are aware that people enjoy different things depending on their background. This means that discrimination is not acceptable.
Principles and values
a. It is important to treat people fairly and not to discriminate because people are different and we all believe in different things. We don’t have to believe in the things other people do but respect that we are all different and give people the opportunity to express this. Discrimination is against the law and can affect the victim in different ways for example: depression, low self-esteem, isolation, loss/gain in weight, self-harm, reduced individual rights. b. Sex discrimination act 1975, Disability discrimination act 2005 c. To treat a person fairly if they requested information in large print I would find a font size suitable for their needs enabling them to have the same information and able to read and understand this information. To treat a person fairly if they complained a co-worker was making homophobic comments I would reassure them that discrimination is not acceptable, ask if they wanted a complaints form, and/or hold a three way meeting to see if the issue could be resolved as it could be a misunderstanding. To treat a person fairly if they asked me to set aside a space for them to pray I would organise a time and place suitable and agreeable to the person to allow them this time.
Child centred approaches
a. Being healthy – having a balanced and nutritional diet, also getting enough exercise. Information and support given on alcohol and drug taking. Also support in accessing any other services. Staying Safe – complying with child protection legislation, undertaking CRB checks. Protecting young people and vulnerable adults from bullying, harassment and other forms of maltreatment, discrimination, crime, anti-social behaviour, sexual exploitation, exposure to violence and other dangers. Ensuring that all relevant staff is appropriately trained. Enjoying and achieving – to assess and monitor young person progress, support young person with poor attendance and behaviour. Also by promoting social, cultural, sporting and recreational activities. Ask young person their views about the degree to which they enjoy their learning life. Making a positive contribution – development of self-confidence, to ensure understanding of rights and responsibilities, the extent to which young people are consulted about key decisions.
Opportunity to develop by including community activities. Also a focus on enabling young people to develop appropriate independent behaviour and to avoid engaging in antisocial behaviour. Achieving economic well-being – arrangements for developing self-confidence, enterprise and teamwork, the provision of good careers advice and training for financial competence, and the accessibility of opportunities for work experience and work-based learning. b. A time when I changed the way I worked was doing education with a young person, reading through questions and explaining and help solve the problems and questions. It made a big difference to me as this helps to build a relationship with the young person, it gave me satisfaction as I could see I was making a positive difference to the young person. The young person feels more confident and is building trust in me. The young person is gaining more knowledge and is not missing out on education. c. Before we are going out on an activity we would discuss with the young people health safety whilst out, we encourage them to point out possible health and safety risks and consequences of not following these instructions.
If a young person wanted to do something I considered risky or dangerous I would inform them of the health risks and dangers and explain that this particular thing couldn’t happen but if they could think of an alternative thing that is more safe then we could do that.
Confidentiality and sharing information
a. Confidentiality to me means what, if any information is shared with other people. Information shared is on a need to know basis as information shared is private. Confidential information could be shared if it is in the best interest of the individual but the individual should be made aware of this. b. One example of when I would share information given to me would be if a young person made an allegation regarding something that had happened to them. If a young person wanted to tell me I would inform them that the information they provide may have to be shared and recorded to relevant people. c. Confidentiality is important but not sharing information could have effects on young people. If for example a young person is being abused by a staff member and has shared this information to a different staff member, if that staff member does not share the information the abuse could continue or get worse.
If a relative, friend or neighbour asked for information about a young person I would inform them that I cannot give information out regarding a young person due to confidentiality.
Understand your role in the children and young people workforce
Children that come into care are of different vulnerability, and have different circumstances some of which require more staff to care for them. Working alone with young people will leave you open to allegations, challenging behaviour in which they could lash out.
Sample question legislation, policies and procedures
a. Important laws relating to children and young people are National Care
Standards, Childrens Act 1989 and 2004, Childrens Act 2006, Education Act, UN convention on the rights of the child, Disability Discrimination Act. There are numerous ways to find out information about these laws I could ask my manager or use the internet to find out more information. b. Policies are principles, rules, and guidelines that are in place to allow the organisation to achieve its long term goals. Procedures are the specific actions to be taken for the relevant policy and outline the steps to be followed or the way the task is to be performed. Policies and procedures are in place to enable to provide the best care for the young people. c. Our policies and procedures are kept in a filing cabinet in the office which we can access.
Mobile Phone Policy – staff are not permitted to have their mobile phones on them whilst working with the young people. Some young people are not so privileged to be able to have mobile phones so lockers are provided to staff in which they can store items and use mobiles in break times.
Sample questions relationships with carers, parents and others
a. Seeing their family whilst in care is important to young people and a way to help support them whilst in care is to attend visits which are planned. Families who cancel often or do not show up to planned visits could lead to the young person becoming negative in their behaviour, and could leave them feeling neglected or let down. Another way could be to attend important meetings or reviews which are about the future plans of the young person. b.
One thing which I appreciate a young person’s mother doing is informing the young person on the appropriate behaviour which is required. Sometimes the young person can become verbally and physically abusive and at times finds it difficult to be informed of this by staff. The young person listens to their mother so having her support on these issues is good and it also demonstrates that we are working together.
Sample questions Team Working
a. Other people working with young people in care are social services, IRO (independent reviewing officer), home tutors, schools, GP’s, Dentist, Opticians, Child and Adolescent Mental Health Services (CAMHS), duty social worker, outreach services, clinical psychologists. b. Fdsf
c. Listening – if a young person is telling you something it is important to listen in order to get the correct information and also show to the young person you are listening effectively to what they are saying. Ask for help – being too proud to ask for help when you need it. Not asking for help when you need it can cause numerous problems for example injury to you or the young person. Give support – it is important to give young people and co-workers the care and support they need. Having a helpful and friendly environment will spill over into the home. Helping each other out will help develop positive relations with co-workers and will help give a positive attitude while we are working. This positive attitude will also spill over onto the young people, and can help make their care pleasant and enjoyable. Respect – in teamwork situations it is important to respect your co-workers and to young people in care. If you are snide and talking about people behind their backs, relationships with co-workers will be negative. Treating your co-workers the way that you want to be treated is important. Doing this will make the job easier, and the teamwork will be much more effective in giving proper and complete care. d. Multi-agency working is the different professional services working together to provide the best care for the young people in which we work with.