We use cookies to give you the best experience possible. By continuing we’ll assume you’re on board with our cookie policy

Procedural email Essay Sample

The whole doc is available only for registered users OPEN DOC
  • Pages:
  • Word count: 477
  • Category: code

Get Full Essay

Get access to this section to get all help you need with your essay and educational issues.

Get Access

Procedural email Essay Sample

This email is to inform you of the new policy and changes that we have implemented for the SOP Program for our department. To ensure that we are able to continue to provide the most remarkable patient experience, in every dimension, every time. The new SOP policy will take effect on October 14, 2014.

To provide you the needed information please log onto the internal MySite portal and follow the provided instructions. To access the information from outside the NH facility, log onto the external Mysite portal. These procedures are available in my office.

I look forward to your cooperation moving forward as we implement these new procedures. Please reach out to your supervisor and team lead with questions as they arise.

Anthony D. Graham, Patient Account Representative -Manager

Attachment: Procedures for completing Standard Operations Procedures

Procedures for Completing Standard Operation Procedures

I. Terms and Definitions
a. Denial code 11 means the diagnosis is Inconsistent with the procedure. b. DX = diagnosis
c. EOB = Explanation of Benefits
d. PAR = Patient Account Representative
e. WQ = Workqueue
f. Coder = Person who is certified to review and change procedure codes, diagnosis codes and units. g. Reference Number = Number given by insurance
company which documents your phone call.

II. Procedures
Read all notes in Account notes and Transaction History regarding the DOS Ensure the claim is not in the coding WQ being reviewed
If the claim is not currently in the coding WQ, note the account and transfer the claim to the Coder. Click on the “Transfer” icon with a red arrow
In the “work queue” field click add the Coder’s WQ number Add a note in the “comment” field
Click accept
If the claim had If the claim has already been reviewed by coding department and rebilled to the insurance company with a different diagnosis code (allow 30 days to process) , call the payor for the updated claim status (see section V) and note the account (see section IV) defer 15 days Defer 15 days

From the assistant click the “Defer” icon on the tool bar
In the” Defer to date” type( T+15 )(# of days to be deferred)
In the message box type the reason for the deferral
Click accept

III. Resources

a. Denial Code Dictionary
b. Notes Template
Where to go:
IV. Notes
A. If you transferred the claim to the coder, use this note example: DOS: XX/XX/XX. Per (Payor’s Name) EOB, the claim denied because the DX was inconsistent with the procedure. Transferred the claim to the coder (WQ #_____) for review. B. If you had to call the payor, use this note example:

DOS: XX/XX/XX. Per (Payor’s Name) EOB, the claim denied because the DX was inconsistent with the procedure. Called (Payor’s Name) at (XXX)XXX-XXXX and spoke with (Representative’s Name) (Call Ref #_______). (State what the representative said during the call). (State your plan of action).

We can write a custom essay

According to Your Specific Requirements

Order an essay

You May Also Find These Documents Helpful

The Uniform Code of Military Justice

A feeling of deep admiration for someone or something elicited by their abilities, qualities, or achievements. There could be various definitions for this word. Throughout this essay their will be some referring to the values and orders of the military. The standards that have been set for the military are higher than the demands of its president. For instance, President Clinton lied while under oath...

Coding Applications Test

What is the code for a tunneled centrally inserted central venous catheter, without pump or port, in a 72-year-old patient? CPT Code: Selected Answer: 36558 Correct Answer: 36558 Rationale: The coder should begin by locating the main term "Insertion" and then the subterm "Venous." After reviewingthe codes in the tabular list the coder should select 36558 because this is a "72 year old patient." Question...

Careers That Match My Personality Worksheet

Purpose: Use this worksheet to document and reflect on Step Two (Explore Occupations) of the TypeFocus assessment. Items with a blue asterisk require completion (*). Prepare: Before beginning the worksheet, revisit the results of last week’s assessments and explore related career opportunities. Note: If you have not completed last week’s assessment, please revisit the Week Three assignment and follow the instructions to complete Step One....

Describing CPT Coding Categories

There are three types of codes each person should be proficient in using. They are labeled by category, contain five digits, and can be confusing. For Category I it is easy to remember as this category will not contain an alphabetic letter in the code. This category’s codes are used for standard services and usually will contain a descriptor or short description of the procedure...

Describing CPT Coding Categories

The medical coding process can be very difficult to understand. Today, I will do my best to try and explain it as simply as possible. It is my goal to make you, the employees, understand this process better so that your job becomes easier to complete. Category I codes are always procedure codes. They are codes which exist for any and all types of procedures...

Get Access To The Full Essay
Materials Daily
100,000+ Subjects
2000+ Topics
Free Plagiarism
All Materials
are Cataloged Well

Sorry, but copying text is forbidden on this website. If you need this or any other sample, we can send it to you via email.

By clicking "SEND", you agree to our terms of service and privacy policy. We'll occasionally send you account related and promo emails.
Sorry, but only registered users have full access

How about getting this access

Become a member

Your Answer Is Very Helpful For Us
Thank You A Lot!


Emma Taylor


Hi there!
Would you like to get such a paper?
How about getting a customized one?

Couldn't Find What You Looking For?

Get access to our huge knowledge base which is continuously updated

Next Update Will Be About:
14 : 59 : 59
Become a Member