Communication is a vital part of personal life more so important in business and management, and any other situation where people encounter each other. Effective Communication is significant for managers in the organizations so as to perform the basic functions of management, i.e., Planning, Organizing, Leading and Controlling. Communication helps managers to perform their jobs and responsibilities. Communication serves as a foundation for planning. All the essential information must be communicated to the managers who in-turn must communicate the plans so as to implement them. Organizing also requires effective communication with others about their job task. Similarly leaders as managers must communicate effectively with their subordinates so as to achieve the team goals. Controlling is not possible without written and oral communication.
Managers devote a great part of their time in communication. They generally devote approximately 6 hours per day in communicating. They spend great time on face to face or telephonic communication with their superiors, subordinates, colleagues, customers or suppliers. Managers also use Written Communication in form of letters, reports or memos wherever oral communication is not feasible. Thus, I can say that “effective communication is a building block of successful organizations”. In other words, communication acts as organizational blood. Before I go into the purpose of this term paper (The Relevance of Communication to Management), I’ll start by defining some certain terms necessary for the understanding and assimilation of this work.
Definition of Communication
From the Microsoft Encarta Student Guide (2009), Communication is said to be the process of sharing ideas, information, and messages with others in a particular time and place. Communication includes writing and talking, as well as nonverbal communication (such as facial expressions, body language, or gestures), visual communication (the use of images or pictures, such as painting, photography, video, or film), and electronic communication (telephone calls, electronic mail, cable television, or satellite broadcasts). Communication is a vital part of personal life and is also important in management, education, and any other situation where people encounter each other. Management is concerned with communication in several special ways. Some businesses build and install communication equipment, such as fax (facsimile) machines, video cameras, CD players, printing presses, personal computers, and telephones. Other companies create some of the messages or content that those technologies carry, such as movies, books, and software. Definition of Management
Management Innovations (2008), “Management is the process of reaching organizational goals by working with and through people and other organizational resources”. Again, from the Microsoft Encarta Student Guide (2009), Management, in business, term used to describe the techniques and expertise of efficient organization, planning, direction, and control of the operations of a business. It can also be said to be the administration of business: the organizing and controlling of the affairs of a business or a sector of a business. Management is a process or series of continuing and related activities, it involves and concentrates on reaching organizational goals, and lastly it reaches these goals by working with and through people and other organizational resources. Relevance of Communication to management
Like said earlier, Communication is a process of conveying meaning form one person to another. It includes any means or method by which one mind affects another. Therefore it is a very essential integration of management and here are some importance/relevance: Basis of decision making:
The importance of communication arises from the fact that decision making functions largely depend upon effective and efficient of communication to and from decision center. The quality of decisions made in an org depends largely on the amount and quality of information available to the decision maker. Basis to good external communication:
The importance of good internal communications also arises from the fact that they are now regarded as basis to good external ones. As organization must put its own house in order before it can speak convincingly to its public. Basis for morale building:
An efficient system of communication also helps in morale building. It is a means by which a manger boosts his employees to work hard for attainment of its goals and objectives. For Higher Productivity:
It has been proved that a definite relationship exists between communication and employee productivity. Employees work more efficiently and with greater job satisfaction when they understand not only their job objectives but also objective of their work group and overall business enterprise. For better union relations:
An effective system of communication can play a very useful and important role in attaining constructive union relations. The communication program has a vital role to play in interpreting and explaining to workers management policy in respect of various issues concerning themselves, their work, their future, their prospects and a number of other things about the company, its products and its services and above all, its aims and objects from point of view of community at large. Conclusion
In conclusion, from the five (5) importance of communication to management, it is clear that the management of an organization cannot perform its functions (planning, organizing, influencing and controlling) properly, thus resulting to their inefficiency and subsequently the failure to achieve the set goals of that organization. Therefore I want to end with the theory that management cannot do with proper communication (between them and their employees, customers and generally their social environment). Thank you.
Management Innovations. (2008, January). Retrieved April 15, 2013, from Definition of Management & its Function: http://managementinnovations.wordpress.com/2008/12/03/define-management-its-functions/ Management Study Guide. (2013, September). Retrieved April 15, 2013, from Importance of Communication in an Organization: http://www.managementstudyguide.com/importance-of-communication.htm
Management Functions and Behaviors. (2010, September). Retrieved April 15, 2013, from Discuss the importance of communication for a manager: http://ms-01-ignou.blogspot.com/2010/09/discuss-importance-of-communication-for.html