The main focus of this research is to understand more of business process with associate of an organisation and its structure. As we know, business process is a collection of related tacks or activities that produces a specific service or product for a particular customer or customers. According to the literature renew showed by David Barnes; Business process in an organisation is an input which includes people, materials, information and finance. it’s also an input that organise to activate so as to convert human skills and raw materials into products, services and all that in output which are discharged into the environment.
Business process are grouped into different types in other to understand more how it’s used in or by an organisation because in the village we have today, business is highly a competitive world. * Firstly, we will talk about the Business Process Management. Business needs to access the current processes of the operation system within the organisation. This also has to do with identifying the whole system and it will involve corporate governance and strategy decision. * Another type of business is the Operational Business Process. These generally comprise the whole business which includes manufacturing, advert e.t.c. in this case, it includes the overall return of investment of the business and it improves customer’s satisfaction. * Supporting business process is the last which is involve in supporting the operational system. Examples here will include Accounting department, Recruitment e.t.c.
CHARATERISTICS OF BUSINESS PROCESS
* Business process makes the organisation focus more on their customers and their wants so as to earn their life time loyalty. * There is a clear definition of the requirement of the process. Here we could be talking of the customer’s requirement, meeting the desire state of the business, meeting the stakeholders need and more. * Output increases due to the fact that activities are linked to each other and because there is division of labour, people carrying different duties. * The clarification of identifying the performances carried out by different people. With these, people understand how much of their work is required for contribution in order for the achievement of the organisation’s main goal.
Again, business processes are set out to improve the organisation’s process and planning in order to be customer’s number one choice. * The designing of processes is to be flexible to deal with regional, central and local variation. * Business process is designed to operate for more than one function rather than an individual unit. Using it for more than one function, it will improve their planning and there will be a better leadership as well. * There is a continuous improvement and reviewing of the product, service and the process due to management. * Information system turns out to work well because all the organisation’s departments are linked thus the share and make use of their information. * There is some improvement or the addition of value to the product as a result of the clarification or distinction of input and output.
2. www.startbusiness.com/types of business process.htm