The first step in Mining Group Gold is to effectively focus in on the Primary Facilitator. Essentially this step is important when “this person focuses in on the group dynamics as a whole. The head facilitator in the meeting has a job to create an even flow among the participants. They also must keep all participants on track when activities occur that normally throw the meeting objectives off subject. When the meeting is taking place their job is to take the floor and draw in attention of all members who are present. The key role in this group gold scenario is to re-focus the entire party and put these people back on track focusing mainly on the current objective and finding the goal and objective. (Kayser, 2010) Following the Primary Facilitator is the coincidently the Secondary Facilitator is the second step in the gold mining process. The Secondary Facilitators job is actually composed of the entire party that is present. For an example the remainder of the party participants are supposed to weigh in on the current discussion by raising a hand and deciding when the conversation has come to a result.
Everyone in the secondary group has a job to re-focus the initial outcome of the topic at hand. Redirection is key within the second step if the topic gets taken out of context. (Kayser, 2010) In addition to the Primary and Secondary next in line is the Time Keeper. During the third step the Time Keeper takes note of how much time is passing while each topic is discussed. Commonly this individual’s job is to make the members of the group aware of when half of their time is up. The third step is crucial because the entire party should know if the pace needs to be picked up or if there is extra time allotted for further discussion. When three quarters of the time is up in a meeting the facilitator takes the floor and decides how to accomplish the original outcome projection as well as the main objective of the meeting. While this step is occurring members speak about the current objective and decide if topics will be set aside for additional discussion in future meetings. In the last five minutes, the time keeper will notify everyone present that the discussion should be wrapped up. If the topic is not answered, questions and answers will be set aside for the next session. (Kayser, 2010)
The forth basic step in the meeting process is known as the Minute Taker. Information is actually recorded within a five minute time span. Important topics are noted by this person and the items that need addressed are assigned by them. (Kayser, 2010)
Lastly, the scribe’s position is to track of the information that is being said during the charting process of a meeting. For each of the pages that are drawn up and completed, they paper is displayed and then shown to the group members for reference. If done correctly this aspect of the meeting will provide a key importance within a visual display of the entire meeting. (Kayser, 2010) Dealing with High Emotions
Commonly enough emotions are always present especially when management conjures a group full of people in to attend a meeting, where topics in which people are passionate about are being discussed. Management typically tries to leave out people emotions because often times they begin to take on a negative persona dragging the meeting away from the objective at hand. It is important to not deny the party of how they really feel about a topic but focus the energy towards a productive outcome with a discussion of topics that are related to the original goal. Step one the facilitator in the meeting’s position should manage the moral of the group and their feelings by stating key points and displaying a can-do, teamwork environment. (Goleman, 2013)
Effectively Collaborating in a Team
Kayser’s steps to Mining as displayed on the video from (CRMLearning.com, 2010) Group Gold’s meetings are a mixture of the five steps and work best because they are to first establish a purpose for the meeting; secondly, set the outcomes that the group wishes to achieve from the meeting. Thirdly assign the roles of facilitator, scribe, and timekeeper and set an agenda for the meeting. Lastly to perform periodic time checks during the session to keep the group on track and on task. Upon mixing the team together it possible to use all of these aspect to achieve a successful and effective meeting just as Kayser has explained in the text.
Goleman. (2013). Emotions run high. Retrieved from
Kayser, T. (2010). Mining group gold – how to cash in on the collaborative brainpower of a
team for innovation and results. McGraw-Hill Higher education.
Kayser, T. (2010). Mining group gold. Retrieved from www.crmlearning.com