The Role Of The Health And Social Care Worker Argumentative

1.1. Explain how a working relationship is different from a personal relationship There are many differences between a working relationship from a personal relationship I a working relationship, there are set of rules that must be followed to, including the policies and procedures that are laid out by the employer. As an employee of the company, I am held responsible / accountable for my own actions and that I do not let my personal opinions or feelings affect the relationship. 1.2. Describe different working relationships in health and social care settings Different types of working relationship could include the following: 1) person in need of support, 2) person’s family, 3) person’s friends, 4) colleagues/ work mates, 5) managers, 6) advocates, and 7) other care professionals.

2.1. Describe why it is important to adhere to the agreed scope of the job role – In my working relationship, I agree to follow the following:
a. Job description: it outlines the responsibilities, duties, to which I am responsible to, including the working hours and rates of pay.
b. Policies: it gives a broad outline for the way people should work and identifies the boundaries and it will often relate to laws.
c. Procedures: it goes alongside the policies and procedures and explains in details how to perform day-to-day activities.

2.2.Access full and up-to-date details of agreed ways of working – It is important that I work to the agreed scope of my role as it is part of the employment contract that I have signed. Also, I should only do tasks that are agreed in the contract and that I am trained and qualified to perform or do it. For example, if I were asked to change a catheter bag and that I have not been trained to do it, it may cause harm to my service user and that I would be accountable for this, not just my employer. I SHOULD never do any task that I have no experience or training in as that task could cause injury or harm to myself and others. 2.3.Implement agreed ways of working

-By reading my job description and also by obtaining an up-to-date copy of it, I am aware of my responsibilities for my role. Also, by reading my organisation’s current policies and procedures, I am aware of how I should undertake my duties, and how to respond in different situations.

3.1.Explain why it is important to work in partnership with others -It is essential that I work in partnership with all of the people surrounding the individuals that I am working in order to ensure the best possible support and care is provided. This will include carers, families, advocates and other people who are sometimes called ‘’significant others’’. In order to work well in partnership, there has to be a good communication and that I will need to have good communication skills.

3.2.Demonstrate ways of working that can help improve partnership working -To help improve partnership working, it is important that all staff should work as a team in order to provide a continuous service to the service users.

3.3.Identify skills and approaches needed for resolving conflicts -Working in partnership with more experienced colleagues can benefit me personally as well as the service that I am delivering. As I can learn new skills and knowledge, that in turn improves my service delivery. When working in partnership with my colleagues and other professionals, it is important that I update and maintain the service users files, so that all staff and outside professionals, are aware of the current needs and wishes of the service user.