We use cookies to give you the best experience possible. By continuing we’ll assume you’re on board with our cookie policy

The Single Most Critical ‘People’ Problem Facing Managers Today Essay Sample

essay
The whole doc is available only for registered users OPEN DOC

Get Full Essay

Get access to this section to get all help you need with your essay and educational issues.

Get Access

The Single Most Critical ‘People’ Problem Facing Managers Today Essay Sample

Among the most reliable measures of how important people are in an organization is the degree of impact the human resource component has on the capability of the business to generate value and the degree of sustainability and progress of the business over the long term. As an economic variable, people and the quality of decisions they make are critical to the survival of business organization as the need for capital or entrepreneurship.

The people component represents an essential business factor managers have to deal with adroitly. For one, employees of Southwest Airlines are valuable sources of sustainable competitive advantage (SCA) that as human assets, they possess value in the same way as physical and capital assets, but the people component is one capable of increasing in value over time (Mello 2002). True enough, the sources of this value are those that drive business towards achieving its goals and objectives: technical skills, motivation, desire to grow, decision-making capabilities, commitment and teamwork (Mello 2002).

People acquire knowledge, skills and develop attitudes to make effective decisions affecting him. In an organization, knowledge and skills are required to solve business problems; but having the right attitude enables one to achieve at least, a satisfactory and participatory solution to problems at hand for the benefit of the organization as in the case of Semco Brazil (Ray & Rinzler, ed 1993). Among the three, having the right attitude appears to be the best driver to achieve real and meaningful success to aid the manager attain organizational value as in the case of Google, Inc; and its anti-thesis, improper attitude, the key to personal and organizational failures .

Why is attitude the most critical people issue confronting managers? While knowledge and skills enable people to confront and solve problems at work, positive attitude drives a person to solve work issues and problems across all areas of operations with quality and depth, usually to the satisfaction of his manager and even clients. Selling, for example, is a task for a worker with selling knowledge and skills, but it is the worker who has developed good business relationship with the client through positive attitude that enables business to develop additional business on a long term basis (Giblin 1956). When knowledge and skills are inadequate to confront complex and difficult business problems, it is positive attitude that drives a worker to be creative, determined, patient, solution-oriented or even innovative. This tends to fill the gap in knowledge and skills.

Even the lack of capital or entrepreneurship is not an issue for a worker with an unrelenting attitude to find ways to solve work inadequacies. Positive attitude opens new avenues for flexibility in the midst of difficulties and changing business conditions; positive attitude provides the motivating edge where others have lost steam to move on; and positive attitude supplies the energy to drive people to think out of the box and pursue meaningful innovation for the company. All these are not possible with people who have negative attitudes at work and in life.

Thus, managers are constantly looking for people with the appropriate attitude to assist him achieve corporate goals and objectives (McCall, Jr & Kaplan 1990); to provide him the loyalty (as in the Genentech case), integrity and hard work critical to the sustainability of the company’s long term existence; and to assure him the consistency of quality customer service (as in the case of Wegman’s), inherent in a person with that positive outlook and attitude in life.

List of References

Giblin, Les (1956). “How to Have Confidence and Power in Dealing with People”, Prentice Hall, New Jersey

McCall, Morgan W. Jr.and Kaplan, Robert E. (1990). “Whatever It Takes” The Realities of Managerial Decision Making, Prentice Hall, Hew Jersey

Mello, Jeffrey K. (2002). “Strategic Human Resource Management”, Southwestern Publishing

Ray, Michael, & Rinzler, Alan, eds. (1993). “The New Paradigm in Business”, World Business Academy, New York.

http://www.southwest.com/careers/ acquired May 1, 2008

http://money.cnn.com/galleries/2007/fortune/0701/gallery.bestcos/index.html

We can write a custom essay

According to Your Specific Requirements

Order an essay

You May Also Find These Documents Helpful

Entrepreneurial Behavior: Transforming Innovative Ideas into Entrepreneurial...

I. Introduction Have you ever wanted to start your own business? This unit will give you the opportunity to consider and reflect on the personal aspects involved in transforming an innovative idea into an entrepreneurial product. You will also learn how to identify the requirements for building an appropriate entrepreneurial team. There are literally dozens and dozens of different definitions of ‘the entrepreneur’ and the...

New Venture Planning and Entrepreneurship: Course Objectives

“Innovation is the specific tool of entrepreneurs, the means by which they exploit change as an opportunity for a different business or a different service. It is capable of being presented as a discipline, capable of being learned, capable of being practiced” Peter F. Drucker In present scenarios, consumer needs must be satisfied in superior manner than the competitors at every stage. Not only needs...

The Fundamentals Of Entrepreneurship

     I agree with the statement that you do need to be a person of mythical properties to be very successful in building a company. For someone to grab emerging opportunities in markets, they need individual skill and the technicality of business. Successful individuals in business should possess the ability to identify their personalities, capabilities, personal resources and motivation. Successful entrepreneur have the capacity to...

Social Entrepreneurship

1. Terms of Reference The report aims to define the concept of social entrepreneurship in the backdrop of the traditional and contemporary theories and definition on entrepreneurship, innovation and creativity. It studies the nature of social entrepreneurs and analyse the role of entrepreneurship in the economy and society. It highlights the importance of social entrepreneurship and its contribution to the society. The second part of...

Entrepreneurship Development

1. Background: An entrepreneur is a person who has strong beliefs about an opportunity and is willing to accept a high level of personal, professional or financial risk to pursue that opportunity. Entrepreneur often undertake and operate new enterprises or ventures and assume accountability for the inherent risks. In the context of the creation of for-profit enterprises, entrepreneur is often synonymous with founder. Engr. Mahmudul...

Get Access To The Full Essay
icon
300+
Materials Daily
icon
100,000+ Subjects
2000+ Topics
icon
Free Plagiarism
Checker
icon
All Materials
are Cataloged Well

Sorry, but copying text is forbidden on this website. If you need this or any other sample, we can send it to you via email.

By clicking "SEND", you agree to our terms of service and privacy policy. We'll occasionally send you account related and promo emails.
Sorry, but only registered users have full access

How about getting this access
immediately?

Become a member

Your Answer Is Very Helpful For Us
Thank You A Lot!

logo

Emma Taylor

online

Hi there!
Would you like to get such a paper?
How about getting a customized one?

Couldn't Find What You Looking For?

Get access to our huge knowledge base which is continuously updated

Next Update Will Be About:
14 : 59 : 59
Become a Member